Support Center

Welcome to Teradici's Support Site. A comprehensive resource center for information on Teradici PCoIP protocol, products and solutions is available here via browse or search. Supported web browsers include: Firefox 3+, Internet Explorer 6.0, 7.0 and 8.0. Sign-in for full site access.

NOTICE: Users concerned about the recent Heartbleed Vulnerability, please see: Does CVE-2014-0160 Heartbleed impact my Teradici product? (15134-1982).

Friday April 18th, is a statutory holiday in Canada. Responses to Free Best-Effort support issues may be delayed or deferred to after the holiday.

  • Amazon WorkSpaces
  • The New PCoIP SW Client
Hardware Accelerator (APEX 2800) Warranty Registration
  • TroubleshooterTake a step by step tour to find your answer.
  • Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
  • DownloadsBrowse our library of downloads and files.
  • Submit a TicketSubmit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.
  • Submit FeedbackTell us what you think of our online support and how we can improve it.
  • Contact UsFind out how to contact a service representative.
  1. My Recent Topics
  2. You do not currently have any "My Recent Topic" information. You will see your most recent viewed topics when you begin to browse the Knowledgebase