Notice: Change in Delivery of Support
Beginning on April 6, 2015, our complimentary technical support for PCoIP products will be delivered through the new PCoIP Community Forum. The Forum will be the new conduit for customers without support service agreements to post their technical support questions. Teradici's support team will moderate forum discussions.

Global Support Services Portal

Welcome to Teradici's Support Site. A comprehensive resource center for information on Teradici PCoIP® protocol, products and solutions is available here via browse or search. Supported web browsers include: Firefox 3+, Internet Explorer 8.0, 9.0 & 10.0. Chrome is not currently supported. Sign-in for full site access.

SUPPORT NOTICE: Upcoming changes to complimentary support beginning on April 6th - find out more >>

  • Support Service Options
  • Premium Support Options
  • The New PCoIP SW Client
  • TroubleshooterTake a step by step tour to find your answer.
  • Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
  • DownloadsBrowse our library of downloads and files.
  • Submit a TicketSubmit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.
  • Discussion ForumEngage in discussions with service representatives and other customers.
  • Submit FeedbackTell us what you think of our online support and how we can improve it.
  • Contact UsFind out how to contact a service representative.
  1. My Recent Topics
  2. You do not currently have any "My Recent Topic" information. You will see your most recent viewed topics when you begin to browse the Knowledgebase