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PCoIP Standard Agent 2.9.0 for Linux Release Notes (15134-3154)

Release Overview

PCoIP Standard Agent 2.9.0 for Linux consolidates a number of new features and updates.

These release notes provide a summary of key feature additions, compatibility notes, resolved issues, and known issues for this release.

What's New in This Release

PCoIP Standard Agent 2.9.0 for Linux includes the following new features and updates:

Simplified license management including ability to review the remaining subscription time

You can now query the remaining time in your subscription license through a command line tool.

Improved PCoIP Client connection time

The latest release supports a faster establishment of PCoIP connections.

Important Notes and Requirements

  • PCoIP Standard Agent 2.9.0 for Linux requires a software activation code. If you are new to the Platform, request an activation code for a full evaluation.

  • Linux PCoIP agents are not currently compatible with RHEL 7.4.

  • Review Teradici Cloud Access Platform 2.9 for information regarding downloads and component versions for this release of the Teradici Platform.

  • When reporting issues to Teradici, be sure to run the pcoip-support-bundler and include the output it generates.

Release Downloads

The Linux Standard Agent is available through the apt (Ubuntu) or yum (RHEL) command line utility. Refer to Installing Graphics Agent for Ubuntu (KB 15134-3146) or Installing Graphics Agent for RHEL (KB 15134-3147) for further information.

Related Documents and Software

Release History

2.9.0 July 2017 General availability release


For compatibility details, refer to Linux system requirements in the administrators' guide.

Known Issues

No audio with Linux agent when pulseaudio is run as a system daemon

There is no audio output when pulseaudio is run as a system daemon. (50710)

Workaround: Switch the daemon to run in per-user mode, which is the default.

Screen resolution reverts to 1024x768 on first connect when using KDE

When you connect to a PCoIP session after Linux has rebooted (or when you previously logged out), you will notice that the screen resolution is 1024x768. This issue only occurs after a reboot (or logout) and not subsequent PCoIP session connects. (48166)

Workaround: Do not use KDE as Teradici believes this issue is specific to KDE. Or, if you are using a software client, resize screen to get proper screen size. If using a zero client, disconnect and reconnect PCoIP session.

User gets prompted for credentials at lock screen

If a user enables the Linux lock screen, they will be required to enter their credentials twice when reconnecting their PCoIP session: once to connect to the desktop, second to unlock the screen. (45208)

Too many taskbars created on first login to KDE

On the very first login (when the .kde directory gets populated), four taskbars are created. With a single monitor, all four will collapse on top of each other on the one display. (22062)

Workaround: Manually delete the undesired taskbars.

Resolved Issues

CPU usage no longer increases with video content

Previously, PCoIP server process consumed an increased amount of CPU when the screen content contained video or other frequently changing content. This issue has been fixed. (62507)

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Topic Information
  • Topic #: 15134-3154
  • Date Created: 05/08/2017
  • Last Modified Since: 08/02/2017
  • Viewed: 94