PCoIP Standard Agent 2.11 for Linux Release Notes (15134-3234)
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PCoIP Standard Agent 2.11 for Linux Release Notes (15134-3234)

Release Overview

PCoIP Standard Agent 2.11 for Linux consolidates a number of new features and includes product and security updates.

This article provides a summary of key feature additions, compatibility notes, resolved issues, and known issues for this release.

What's New in This Release

PCoIP Standard Agent 2.11 for Linux includes the following new features and updates:

Mobile client support

Mobile Clients can now connect to the PCoIP Standard Agent for Linux.

Automatic time zone sync

The PCoIP Standard Agent will now automatically retrieve the PCoIP client computer's time zone on connection and set the VM's time zone to match.

PCoIP statistics can be included in PCoIP server logs

The PCoIP Standard Agent can now include PCoIP statistics in the PCoIP server log. To enable, set the following in pcoip-agent.conf:

pcoip.enable_perf_mon = 1
pcoip.server_statistics_interval_seconds = 60

Important Notes and Requirements

  • PCoIP Graphics Agent 2.11 for Windows requires a license registration code (for Teradici Cloud Licensing), or a license activation code (for Local License Servers). If you are a new user, request a registratration code for a full evaluation.

  • New Cloud Access Software license purchases or renewals can only be activated using PCoIP Agent 2.11 or newer (any agent type).

  • When reporting issues to Teradici, be sure to run pcoip-support-bundler and include the output it generates.

Release Downloads

The Linux Standard Agent is available through the apt (Ubuntu) or yum (RHEL) command line utility. Refer to Installing Standard Agent for Ubuntu or Installing Standard Agent for RHEL for further information.

Related Documents and Software

Release History

VersionDateDescription
2.11 January 2018

Updated release

Compatibility 

For compatibility details, refer to System Requirements in the administrators' guide.

Known Issues

Timezone redirection may not work on RHEL

Timezone redirection from client to host may not reflect in the user session on RHEL. (67723)

Workaround: Manually set timezone on the host Virtual Machine.

Changing display configuration during an active PCoIP session not supported

Changing display resolution within the VM during a PCoIP session is not supported and may cause display issues. (67560)

Workaround: Set preferred display resolution at the client device.

PCoIP Agent failures due to license trusted storage corruption

It is possible for the agent's trusted storage to become corrupted in certain unknown circumstances. This corruption will result in the agent failing to start. (66726)

Workaround:

  1. Delete the contents of C:\ProgramData\Teradici\PCoIPAgent\licensing\5 in Windows, or /var/lib/pcoip-agent/licensing/5 (requires root permissions) in Linux

  2. Restart the appropriate agent service (PCoIP Graphics Agent or PCoIP Standard Agent on Windows, or pcoip-agent on Linux).

  3. If using Teradici Cloud Licensing (not using a local license server), re-register the host.

PCoIP validate license reports unsupported version of Trusted Storage

When executing pcoip-validate-license on either Windows or Linux an error is reported stating that This version of trusted storage is not supported. (66075)

Workaround:

  1. Delete the contents of C:\ProgramData\Teradici\PCoIPAgent\licensing\5 in Windows, or /var/lib/pcoip-agent/licensing/5 (requires root permissions) in Linux

  2. Restart the appropriate agent service (PCoIP Graphics Agent or PCoIP Standard Agent on Windows, or pcoip-agent on Linux)

  3. If using Teradici Cloud Licensing (not using a local license server), re-register the host.

Video playback performance problems on Ubuntu

Video playback on Ubuntu Linux systems using Unity can result in poor video playback. (64876)

Workaround: Unity is not supported with the PCoIP Linux Agent. Instead, use kubuntu-desktop.

No audio with Linux agent when pulseaudio is run as a system daemon

There is no audio output when pulseaudio is run as a system daemon. (50710)

Workaround: Switch the daemon to run in per-user mode, which is the default.

Screen resolution reverts to 1024x768 on first connect when using KDE

When you connect to a PCoIP session after Linux has rebooted (or when you previously logged out), you will notice that the screen resolution is 1024x768. This issue only occurs after a reboot (or logout) and not subsequent PCoIP session connects. (48166)

Workaround: Do not use KDE as Teradici believes this issue is specific to KDE. Or, if you are using a software client, resize screen to get proper screen size. If using a zero client, disconnect and reconnect PCoIP session.

User gets prompted for credentials at lock screen

If a user enables the Linux lock screen, they will be required to enter their credentials twice when reconnecting their PCoIP session: once to connect to the desktop, second to unlock the screen. (45208)

Too many taskbars created on first login to KDE

On the very first login (when the .kde directory gets populated), four taskbars are created. With a single monitor, all four will collapse on top of each other on the one display. (22062)

Workaround: Manually delete the undesired taskbars.

Resolved Issues

Resolution change is blocked on Linux agent

Previously, a resolution change by user in the remote desktop could result in an unstable environment. Resolution changes now generate an an error, and will not be applied. (66253)

Mobile clients now supported with Linux Agents

Previously, some keyboard text inputs did not transmit correctly to the Linux Agent. This has now been addressed. (64824)

Timezone redirection is now supported on Linux Agent

Timezone will be automatically synchronized between the client computer and the agent VM. (18689)

PCoIP performance statistics now available for Linux Agents

Linux agents can be configured to display PCoIP performance statistics in the server logfile. To enable, set the following in pcoip-agent.conf:

pcoip.enable_perf_mon = 1

pcoip.server_statistics_interval_seconds = 60 (13205)

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Topic Information
  • Topic #: 15134-3234
  • Date Created: 10/30/2017
  • Last Modified Since: 01/31/2018
  • Viewed: 44